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  1. #1
    Administrator HigH_HawK's Avatar
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    Ausrufezeichen Having problems with my stats

    Sometimes the stats on our website might look a bit dodgy, if that is the case, please use the following template to inform us about it.

    -----------------------------

    Soldiers name:
    Platform:

    What is the problem:

    -----------------------------

    After we checked your soldier, we'll give you feedback on here

  2. #2
    New User PeTiT's Avatar
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    2015-10-28
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    Soldier name: PeTiT_982
    Platform: PC

    What is the problem:
    Tracker Overview and History are ok.
    On Reports section I see this:
    No report found. To see the reports:
    In your Battlelog privacy settings, set FEED AND GAME ACTIVITY to 'Visible to everyone'. Play a round and update your stats.
    This is my Battlelog privacy settings:
    Click image for larger version

Name:	battlelog.jpg
Views:	236
Size:	200.9 KB
ID:	22619

    I switched to 'Visible to everyone' one week ago, and I played a lot on these days.
    Any help?

    Thanks in advance

  3. #3
    New User PeTiT's Avatar
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    no news?

  4. #4
    New User PeTiT's Avatar
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    Re: Having problems with my stats


    so...?

  5. #5
    Administrator HigH_HawK's Avatar
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    Re: Having problems with my stats

    Hi, I'm currently a little busy, so can't check as much as I'd like to, but I'll have a look tomorrow morning!

  6. #6
    Administrator HigH_HawK's Avatar
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    Re: Having problems with my stats

    Alright, I had a look but could not find any issues which could be causing this. I forwarded this to 1ApRiL (the developer) and asked him if he could check this for us. As soon as I get an answer I'll inform you or he does it himself.

  7. #7
    New User PeTiT's Avatar
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    many thanks mate.

    let me know if you need I do some test or change on my profile.

  8. #8
    Administrator 1ApRiL's Avatar
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    Re: Having problems with my stats

    PeTiT you are probably just out of luck.
    The queue for reports was hanging. Keep playing and updating and you should see your reports within the next days.
    But you could also be out of luck. When the queue is full, report updates get often denied.
    Admin of bfhstats.com / bf4stats.com / bf3stats.com | Twitter

  9. #9
    New User PeTiT's Avatar
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    Hello 1ApRiL
    and thanks for your reply and for your check on my problem.

    I'll keep you informed on next days.

  10. #10
    New User PeTiT's Avatar
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    Re: Having problems with my stats

    seems working now ! ! !

  11. #11
    New User PeTiT's Avatar
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    Re: Having problems with my stats

    Hello 1ApRiL
    I can confirm Reports are working now: thanks for your check and for your fix.

    Allow me one more question and one note:
    - question: why "hacker" sessions are not tracked? see http://battlelog.battlefield.com/bfh.../240798819/pc/ Derailed - HOTWIRE, server "#MhSV Ranked Hotwire | 1500 Tickets | Votemap | MhSV.de |"
    - note: I did 2 matches on maps "Night Job" and "Night woods" but report page does not recognize these maps and mark them as "null"

  12. #12
    New User PeTiT's Avatar
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    sorry, another issue: sometimes Reports page does not show all sessions.

    For example, yesterday 24-nov-2015 I did 3 game sessions as you can see here http://battlelog.battlefield.com/bfh.../240798819/pc/ (all 3 in Downtown-HotWire)
    but on Reports page http://bfhstats.com/pc/PeTiT_982/reports I see only 2


    any idea?

  13. #13
    Administrator 1ApRiL's Avatar
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    Re: Having problems with my stats

    I updated the Hardline meta data. New maps should be represented in the right way now.

    Hacker is probably not tracked correctly, because it is not normal gameplay. But I don't know the exact reason.
    Admin of bfhstats.com / bf4stats.com / bf3stats.com | Twitter

  14. #14
    New User PeTiT's Avatar
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    Steam ID: 76561198010560187

    Re: Having problems with my stats

    Hello 1ApRiL
    I still have the problem about "not session tracked": in detail, if I play for example 5 rounds, the "Report" page will show only 4 and last one is always not shown.

    Any idea?

    thanks in advance for your support... and sorry if I bore you everytime

  15. #15

    Re: Having problems with my stats

    Hi I don't appear in any leaderboard... I Dont know why any of my stats aren't up. I should be ranked 5th with sniper M1909 and also in other categories but my stats don't appear any where

    Please help

    TBTbrothers
    Xbox one

  16. #16

    Re: Having problems with my stats

    Soldiers name: grbolivar
    Platform: PS4
    What is the problem: stats aren't updating in the last 2-3 days. It is showing my stats from 3 days ago.

  17. #17

    Re: Having problems with my stats

    Soldier name: PutLotionNBasket
    Platform:PS4
    Problem: Will not update stats in at least a week now

  18. #18

    Re: Having problems with my stats

    Not sure how y'all fixed it, but thank you!

  19. #19

    Re: Having problems with my stats

    Soldiers name: TheRealHardyBoy1
    Platform: PS3

    What is the problem: My stats arn't updating. It did the first time. but that's it. here's my profile

    http://bfhstats.com/ps3/TheRealHardyBoy1

    The score seems correct. the level is "semi" correct , i mean i am level 43 but at prestige 1. here are screens from my battlelog:

    https://i.imgur.com/IIrZFga.jpg

    https://i.imgur.com/rRoaFMn.jpg

    i had my privacy settings open from the beginning. the only thing i can imagine is that i have 2 psn accounts linked to my ea account. maybe thats the error?

  20. #20

    Re: Having problems with my stats

    Soldiers name: Darth Namhself
    Platform: XBox One

    What is the problem: Rank is not working for my account. Neither for individual search nor on the Leader Boards. It happened a while back and I suspected that it was fixed only when I went Legendary again, which made me think the problem was with the experience points being higher than required for the level causing a math crash of some sort. Just my non-expert observation. I really have no desire to Legendary again because the reward of 5% more cash is useless to me for the hassle caused by all of the associated resets.

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